WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT

Please read this document carefully as it contains very important information regarding the usage of our services, limitations and exclusions, your rights and obligations that might apply to you.

GENERAL

  • These Terms & Conditions apply to products purchased via www.motionink.in or placed through Social Media, or offline on phone or chat or through our Customer Service Team which are all assets of Motion Ink LLP, company owning and operating www.motionink.in.
  • By accessing this website www.motionink.in, we assume you accept these terms and conditions. Do not continue to use motionink.in if you do not agree to take all of the terms and conditions stated on this page.
  • The websites are a platform that facilitate the online sale and purchase of merchandise and services (“Services”) offered by third party vendors and service providers (“Vendor/s”). Title to the merchandise (“Products”) will pass directly from the Vendors to you.
  • motionink.in has the right to change or discontinue any service at any time, without notice. www.motionink.in may add or modify the procedures, modes, processes or conditions of purchase at any time. www.motionink.in shall not be liable to you or to any third party for any modification, suspension or discontinuance of any aspect of the services.

PRODUCT AND INSTALLATIONS

  • motionink.in enables the sale of a variety of products. Shipping for all the products on the website shall be per the company’s policy, which may be changed by motionink.in from time to time.
  • In case you receive a damaged product, please get in touch with our Customer Service Team on +91 990 999 6279 (10AM-8PM) or write to us on Admin@motionink.in. Damage will be assessed and a solution will be offered. The product may be replaced or other corrective measure may be taken to address the issue

  • In case the product is out of stock; our Customer Service Team will get in touch with you and a refund request will be raised. For paid orders, the refund will be processed directly into your debit/credit card or online account. The money will reflect on your card or in your bank account within 7 to 21 working days from when the refund request was raised. For Cash on Delivery (COD) payments, there will be no refund given as no payment was received by us.
  • We do not provide any other installation services for of our other products available on the portal.
  • We are not suggesting to install the product like world map, wall posters, Glass Print in following circumstances:
  • If there is seepage on the wall
  • If there is loose plaster or the wall surface needs some repair work
  • If the paint quality is not fit for the installation. Some cheaper paints or putti doesn’t provide good adhesion with the wall and remain loose.
  • If the damage on the wall surface
  • We give installation services only for the product produced by motionink.in.
  • Measurements provided by the customers are their responsibility. NO CLAIM OR NO REPLACEMENT WILL BE ALLOWED in case of wrong measurements

PROCESSING & SHIPPING TIME

  • You should take all responsibility for your own actions in utilizing the products purchased by you; motionink.in  shall not be liable for any such action.
  • You represent that you are of legal age to form a binding contract and are not a person barred from receiving services under the laws as applicable in India.
  • in shall not be responsible for any deficiency in payment of consideration payable towards the products purchased on the website.
  • Your order requires processing time and shipping time. The processing time may be different for each item. To calculate the estimated arrival date, add the processing time and the shipping time, and remember to skip weekends and holidays. Once processed, your order will be delivered in 3-10 business days depending upon the location and on the volume of shipment.
  • We will deliver your items as quickly as possible, but please note that the customised products usually take more time and will be produced as per the schedule of other orders.
  • There is NO FREE SHIPPING.
  • To make shipping cost simple and understandable, we charge only 6% of the invoice value (excluding GST) as shipping cost.
  • Lead time for deliveries is subject to change without notice. You may receive your order in two or more separate deliveries and delivery times will vary depending on the products you have ordered.
  • If a freight forwarder, hotel, office building, sub-contractor, upholsterer, workroom or hand-carrying is used, the following terms will apply:
  • It is the responsibility of the customer to ensure that the only authorised person should receive the material. The buyer will have to send a separate email to share contact details of the authorized person.
  • motionink.in won’t be responsible for damage, defect, material difference, or loss that occurs to goods after they’re delivered to you or a freight forwarder. This means that Motion Ink shall not provide a replacement of, or refund for, any such goods delivered to you or a freight forwarder.
  • Your shipping address and pin code will be verified with the database of motionink.in before you proceed to pay for your purchase. If your order is not serviceable by delivery partners, vendors, or your location is not covered by us, we would request you to provide us with an alternate shipping address which we expect to have on our delivery partner’s/vendor’s delivery list. If there is any dispute regarding the shipment of the products or services for the area not covered by motionink.in, we will not be held responsible for the non-delivery of the product. In case you book multiple orders for the products and services in one transaction, efforts will be made to ship all products together. However, this may not always be possible.

 

COPYRIGHT AND INTELLECTUAL PROPERTY POLICY

  • motionink.in respect the individual property rights and we expect our users to do the same. If you believe that the content is in denial of copyright agreement or trademark license, notify us immediately on our given contact information and provide us with.
  • An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright/trademark interest.
  • A description of the copyrighted work and/or trademark claimed to have been infringed.
  • A description of where the claimed infringing content is located on our site.
  • Your address, telephone number, and email address.
  • A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright/trademark owner, its agent, or the law.
  • A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are authorized to act on behalf of the owner of the copyright/trademark interest involved.

PRICING INFORMATION

  • The pricing information relating to the product shall be as disclosed to you at the time of your purchase.
  • in does not guarantee that the price will be the lowest in the city, region or geography. Prices and availability are subject to change without notice or any consequential liability to you.
  • While motionink.in strives to provide accurate information relating to products, services including pricing information, typographical and other errors may occur. In the event that a product or service is listed with incorrect price or with incorrect information due to an error, motionink.in may, at its discretion, contact you for instructions or cancel your order and notify you of such cancellation. Motionink.in will have the right to modify the price of the product and contact you for further instructions via the e-mail address provided by you at the time of registration, or cancel the order and notify you of such cancellation. If motionink.in cancels the order after the payment has been processed, the entire amount will be remitted to your account from which the payment was made.

NO RESALE

You agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any portion of the Site, and use of the website or access to the Site without www.motionink.in’s express written consent.

CREDIT CARD DETAILS

You might be required to provide your credit, debit card or net banking details to the approved payment gateways while making the payment. In this regard, you agree to provide correct and accurate credit/debit card and net banking details to the approved payment gateways for availing services on the website. You will be solely responsible for the security and confidentiality of your credit/debit card and such a banking details. Motionink.in expressly disclaims all liabilities that may arise as a consequence of any unauthorized use of your credit/debit card.

PUBLIC INFORMATION

Whenever you post content, comments or other material using our Services, we may use your username on the website in connection with your content, and may, at our sole discretion, allow other users to search for information on our website, including information about you. Remember that all information you post on our website is made publicly available. Other users may be able to contact you through your comments and any content, comments and we may redistribute other material that you submit by using our Services through the Internet or other media.

RETURN & REFUND POLICY FOR PRODUCTS

Please see terms relating to returns & refunds on the website or on the following link – Refund cancellations

SHIPPING, DELIVERY AND PAYMENTS

Please see terms relating to shipping, delivery and cancellation on the website or on the following link – Shipping & delivery.

ACCOUNT, PASSWORD AND SECURITY

After creating a user account, you agree to provide www.motionink.in with your current email address and upon any changes to provide an updated information. You may not use false email address, or impersonate an entity or any other person. Your will be awarded a password in the event of account designation after you complete the registration process and motionink.in will not be held responsible for any activity through your account and will not be liable for any loss and damage occurring from your inability to comply.

WARRANTIES AND CLAIMS

Please note the standard warranties and the conditions for usage of the products in relation to each product. No claim (a) that is contrary to the above or (b) where products have been used contrary to the conditions of usage; will be entertained.
which the unlikely liability arises.

TERMS FOR OFFERS, PROMOTIONS, CONTESTS

  • motionink.in shall introduce various offers, promotions, contests from time to time. The terms and conditions for these shall be separately called out and www.motionink.in reserves right to change/ modify/ add/ delete any of terms and conditions on such contests or promotions at its discretion at any time without prior intimation.
  • While participating in such contests/ promotions, you hereby agree to release and hold www.motionink.in harmless from any claims or demand.
  • All personal information collected, in the course of this contest shall be kept confidential. www.motionink.in shall use such information for communicating various marketing and promotional activities, subject to the contestant’s choice to receive such communications, while entering the contest.
  • The participant’s profile must be public. Entries from private profiles can’t be viewed and therefore will be considered invalid.

 

All claims, differences and disputes arising under or in connection with or in relation to the Terms & Conditions or any transactions entered into on or through the website or the relationship between you and www.motionink.in shall be subject to the exclusive jurisdiction of the courts at Ahmedabad and you hereby accede to and accept the jurisdiction of such courts.

HOW DO WE USE YOUR EMAIL ADDRESS?

We require an email address from you when you create an account or place an order. We use your email both for transactional purposes such notifications on the status of your order, and for promotional purposes, such as newsletters, offers of new services, event notifications, third-party special offers. Email messages we send you may contain code that enables our database to track your usage of the emails, including whether the email was opened and what links (if any) were clicked. If you would rather not receive promotional emails from us. We also reserve the right to send you certain communications, such as service announcements and administrative messages, without offering you the opportunity to opt out of receiving them.

LOCATION INFORMATION

When you use our Services we automatically receive your location. We use various technologies to determine your location, such as location services of the applicable operating system or browser and sensor data from your device, as well as the GPS information.

THIRD PARTY DISCLOSURE

No, we do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. When you create an account or place an order, we collect a variety of information about you in order to complete your online profile. Except as otherwise stated in this Privacy Policy, we do not disclose your PII to other users of the Service. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. However, you acknowledge and agree that we may disclose information you provide if we believe in good faith that we are authorized or required to do so by law, or you give us your consent to do so, including if we notify you that the information you provide will be shared in a particular manner and you provide such information.

THIRD PARTY LINKS

We may include or offer third party products or services on our website. We have shared some links that will take you to certain third-party links which are useful to understand our range of products and services i.e. ‘HP Latex Inks’

GOOGLE

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. We have not enabled Google AdSense on our site but we may do so in the future.

USERS WILL BE NOTIFIED OF ANY PRIVACY POLICY CHANGES:

  • On our Privacy Policy Page

USERS ARE ABLE TO CHANGE THEIR PERSONAL INFORMATION:

  • By emailing us
  • By logging in to their account

USER'S AGE RESTRICTIONS

We do not target any portion of our Services to anyone who is NOT authorized to make any online payment. Our Services are not directed at children under age of 13. If we learn that we have collected personal information from a child under age of 13 without parental consent, we will delete that information as soon as possible. Therefore, if you believe that me might have any information from or about a child under 13, please contact us.

SECURITY & PROTECTION

We have security measures in place to protect against the loss, misuse and alteration of the information stored in our database. We will exercise reasonable care in providing secure transmission of information between your computer or mobile device and our servers. However, no information transmitted over the Internet can be guaranteed 100% secure, so we cannot ensure or warrant the security of any information transmitted to us over the Internet and hence accept no liability for any unintentional interception or misuse.

IF AT ANY TIME YOU WOULD LIKE TO UNSUBSCRIBE FROM RECEIVING FUTURE EMAILS, YOU CAN

  • Follow the instructions at the bottom of each email.

HOW LONG DO WE KEEP YOUR INFORMATION?

  • Follow the instructions at the bottom of each email.

HOW LONG DO WE KEEP YOUR INFORMATION?

Following termination or deactivation of your account, we may retain information (including your profile information) and uploaded images for a commercially reasonable time for backup, archival, and/or audit purposes.
Your personal data will be processed for the period necessary for the performance of the contract. In the case of providing consent for personal data processing, the personal data will be processed until the withdrawal of such consent. The personal data processing period may be prolonged for any periods prescribed by law for addressing claims. After such periods, personal data will be processed in the scope and for the period prescribed by the legal provisions.

PAYMENT FACILITY

The website permits payment via various modes including cash on delivery (COD), virtual payment wallets and online payments through debit/credit cards and internet banking. While availing any of the payment method/s available on the Website, Motion Ink will not be responsible for or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to you due to:

  • Lack of authorization for any transaction(s), or
  • Exceeding the pre-set limit mutually agreed by you and between bank/s, or
  • Any payment issues arising out of the transaction, or
  • Rejection of transaction for any other reason(s) whatsoever.

All payments made against the purchases on Website by you shall be compulsorily in Indian Rupees. Motion Ink will not facilitate transaction with respect to any other form of currency with respect to the purchases made on the Website. At the time of delivering your order, we may request you to provide supporting documents (including but not limited to identification and address proof issued by the Government of India). This is done in the interest of providing you with a safe online shopping environment.

You acknowledge that Motion Ink will not be liable for any damages, interests or claims, losses resulting from or suffered on account of not processing a transaction/ transaction amount or any delay in processing a transaction/ transaction amount which is beyond control of Motion Ink Team.

PRODUCT INFORMATION

Motion Ink has made every effort to display as accurately as possible the colours and images of its products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate. Motion Ink reserves the right, but is not obligated, to limit the sales of its products to any person, geographic region or jurisdiction. Motion Ink may exercise this right on a case-to-case basis. We reserve the right to limit the quantities of any products or services that it offers. All descriptions of products or product pricing are subject to change at any time without notice, at Motion Ink’s sole discretion. Motion Ink does not warrant that the quality of any product, service, information, or other material purchased or obtained by you will meet your expectations.